Public Sector & Education
A standards-anchored, independent baseline before the tender.
Complex legacy systems, high accessibility obligations, and real citizen impact. A credible compliance-plus-usability wedge — pursued selectively and with patience.
Why it fits
- Legacy citizen services with deep IA/flow problems and a low usability baseline.
- Statutory accessibility obligations — the sharpest, most budgeted trigger.
- Data-protection and transparency duties are structural.
- Digitalisation mandates (e-government) create baseline-audit demand.
When an audit makes sense
An accessibility obligation or complaint on a citizen-facing service (BITV/EN 301 549)
An e-government service with poor completion rates
A portal/replatform tender needing an independent requirements baseline
A privacy/transparency review of a public digital service
Buying behaviour
- Digital/e-government leads, accessibility officers
- Procurement offices; formal tendering, long cycles
- Partnering with a framework-listed vendor is often the realistic entry
Regulatory context
- Germany: BITV 2.0 and public-sector accessibility duties; EN 301 549.
- Austria: Web Accessibility Act (WZG) for public bodies; DSG + GDPR.
- Switzerland: BehiG/BehiV duties for federal services.
- WCAG 2.2 AA as the practical common denominator.
How we position
- Accessibility as compliance and citizen impact, evidenced against the exact standard.
- Neutrality and documentation rigour — public buyers need defensible evidence.
- An independent baseline before the tender.
Recommended services
Direct answers
Which standard do you assess accessibility against?
Against WCAG 2.2 AA and EN 301 549, mapped to BITV 2.0 or WZG/BehiG by country — with defensible, documented evidence.
Can you participate in a tender?
Depending on the process, directly or via partnership with a listed vendor. We provide the independent, standards-anchored baseline.
Clarity about your system — with evidence.
A structured, independent audit with a prioritised, buildable path. No credentials, NDA before any confidential access.