Financial Services & Insurance
Independent audits for banks, fintechs, and insurers.
Legacy cores, heavily instrumented funnels, and the sharpest regulation in DACH — exactly where a wrong decision is expensive. We deliver the evidence-based truth about your system, independent of the build.
Why it fits
- Legacy cores wrapped in modern front-ends create deep interaction debt and decision-architecture problems.
- Onboarding and conversion are heavily instrumented, yet the data is often untrusted.
- Consent and tracking sit under intense regulatory scrutiny.
- AI ambition (advice, underwriting, fraud, service) collides with risk aversion — honest AI readiness beats hype.
When an audit makes sense
Account-opening / onboarding abandonment nobody can fully explain
A digital-banking or insurance-portal replatform pending sign-off
Regulator or DPO flags consent/tracking exposure
An AI-in-service/underwriting mandate needing a reality check
Buying behaviour
- Head of Digital, Head of Product, CDO
- Gated by risk, compliance, security, and procurement
- Long, reference- and security-driven cycles
Regulatory context
- GDPR + national DSG; consent scrutiny is acute (Austria's DSB is the EU's most aggressive).
- DORA — financial-sector operational resilience; a credible resilience-audit hook.
- Consent Mode v2 mandatory for EEA traffic; granular consent required.
- Switzerland: revFADP often alongside GDPR; high data-residency expectations.
How we position
- Lead with trust and evidence, not speed.
- “Your onboarding funnel is instrumented — but does the data tell the truth?”
- An independent read before you commit the replatform budget.
- Privacy-first, no credentials, NDA-before-access — as a feature.
Recommended services
Direct answers
Does your audit replace our compliance review?
No. We deliver an independent, evidence-based UX, analytics, and consent diagnosis that complements your compliance and legal work — it is not legal advice.
How do you handle sensitive systems and credentials?
Credentials are never collected. Confidential system access happens only after an NDA, via a separate secure channel. Data minimisation is the default.
Do you work with Swiss institutions?
Yes. The studio works across DACH and accounts for revFADP as well as GDPR for cross-border data flows.
Clarity about your system — with evidence.
A structured, independent audit with a prioritised, buildable path. No credentials, NDA before any confidential access.